Squarespace Template Policies

Last updated: May 30, 2025

Thanks so much for supporting Jenny Finazzo Designs! Before purchasing a Squarespace website template, please read through the important info below so you know exactly what to expect.

What You’re Purchasing

When you purchase a Squarespace Template, you’ll receive a digital template delivered straight into your Squarespace account (via email invitation). This template must be accepted as a new site—we cannot apply it to an existing Squarespace site unless you’ve purchased an Install Package add-on (currently not offered).

Right now, this policy applies to Squarespace templates only, but it will grow as more digital products are added to the shop.

Delivery + Access

  • Templates are delivered via email within 48 hours of purchase, Monday through Friday.

  • Need help? If it’s been over 48 hours (excluding weekends + holidays), please email: jennyfdesigns@gmail.com.

  • Templates come in as a 6-month free trial site. If you don’t accept the invite within 6 months and your trial expires, you’ll need to repurchase the template for us to resend it.

  • If you accidentally delete your site or change the template beyond recognition—we cannot restore it. You will need to repurchase for a fresh version.

Don’t let your trial run out!

Squarespace deletes expired trials. To avoid losing your site, you can either:

  • Request a trial extension from Squarespace Support

  • Or upgrade to a paid plan

Refund Policy

All products are 100% digital and non-refundable.

We do not offer refunds or exchanges under any circumstances. Please make sure to carefully review the product details, demo sites, and FAQs before purchasing. If you have questions, email me anytime before checking out!

Support Policy

We offer email support for issues directly related to:

  • Template delivery

  • Template installation

  • Download errors

  • File access problems

Response time: Within 48 business hours (Mon–Fri)

We do not offer support for:

  • Customizations

  • Coding edits

  • General Squarespace or Canva-related how-tos

  • Issues caused by edits you make after installation

For advanced help, we recommend reaching out to Squarespace Help Center.

Demo Content + Licensing

  • Templates may include demo images or graphics for preview purposes only. You must replace these with your own images.

  • We are not liable for any copyright or licensing issues if you use demo content live.

  • All templates and design elements are copyrighted Jenny Finazzo Designs.

  • You may not:

    • Resell the template

    • Claim it as your own

    • Share any part of the template with others

    • Use the same license for multiple projects

If you’re a designer using the template for a client site, you cannot promote the work as 100% your own design.

Each purchase = one license = one website. If you want to use the template again, please purchase another license.

We may showcase your completed site (with love!) on our website or social media unless you request otherwise.

Additional Notes

  • Some templates may require Canva Pro to use editable graphics as shown.

  • You’ll need a Squarespace subscription to launch your site live.

  • We offer lifetime access to your template, but not guaranteed lifetime updates.

  • All prices are in USD.

  • “Squarespace” is a registered trademark of Squarespace, Inc. Jenny Finazzo Designs is not affiliated with Squarespace.

Thank You!

You’re supporting a woman-owned, work-from-home biz built from love for other busy small business owners. If you have any questions before or after your purchase, I’m just an email away.

Questions? Let’s chat → jennyfdesigns@gmail.com